1300 Numbers: Are classified as local-rate numbers which usually means to call the number costs a local fee. However carriers tend to charge different rates. At the moment the normal cost to call a 1300 number is 25c
1800 Numbers: Are classified as toll free numbers which means to call the number is free.
Deciding which type of number is right for your business depends on a few things.
A 1300 number is best if:
You expect to get mainly calls from around your local area.
Your type of business is prone to calls from ‘Tyre kickers’.
A 1800 number is best if:
You want to encourage inquiries of any kind.